1. Overview
This Privacy Policy outlines how Singlesandfriends.com.au (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our site or services, you consent to the handling of your personal information as described in this policy.
2. What We Collect
We may collect the following types of personal information:
- Name, date of birth, and gender
- Contact information (email address, suburb, postcode, state)
- Profile details (interests, relationship status, photos, preferences)
- Login and account information
- IP address and device/browser information
- Communications and messages sent through the platform
- Payment details (if using premium services)We only collect information directly from you or as reasonably required to operate the site and provide our services.
3. How We Use Your Information
We collect and use your personal information to:
- Create and manage user accounts
- Match you with compatible users
- Facilitate communication between members
- Improve our services and user experience
- Monitor site activity for fraud, abuse, or policy violations
- Send relevant updates, offers, and notifications (opt-out available)
- Fulfil legal and regulatory obligations
4. Disclosure of Personal Information
- We do not sell your personal information. However, we may disclose it to:
- Service providers assisting in our operations (e.g., hosting, messaging, security)
- Legal or regulatory authorities when required by law
- Trusted third parties (only with your consent) – All third parties are contractually bound to handle your data in compliance with Australian privacy standards.
5. Data Storage and Security
Your data is stored securely on servers located in Australia or with trusted third-party providers who comply with Australian privacy law.
We implement appropriate physical, administrative, and technical safeguards, including:
- HTTPS encryption
- 2FA for staff/admin accounts
- Regular software updates and monitoring
- Secure deletion of data when no longer required
6. Access and Correction
You have the right to access and correct your personal information.
To request access, correction, or deletion, contact us at:
via email at community@singlesandfriends.com.au
We may verify your identity before making changes.
7. Cookies and Analytics
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Collect traffic data for analytics
- You may disable cookies in your browser, but some features may not work correctly.
8. Overseas Disclosure
- While we aim to keep all data within Australia, some service providers may operate overseas. If we do transfer your data overseas, we will take reasonable steps to ensure it is protected under standards similar to the APPs.
9. Complaints
If you have concerns about how your personal information is handled, please contact us first. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) here: https://www.oaic.gov.au
10. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email or on the website.
Contact Details
Aussie Singles & FriendsCreditable Technologies Pty Ltd
Owned by Creditable Technologies Pty Ltd
PO Box 2586 CHERMSIDE QLD 4032
Email: office@credtech.com.au
Document revised 01/09/2025 and revised annually.